Customer categories are designed to ensure you get the investment information and advice you need. This is the reason you cannot trade securities without being assigned a customer category. There are three categories based on a set of objective criteria.
What are the three categories?The three customer categories are
- Approved counterparties comprising other financial institutions, pension companies and insurance companies
- Professional investors comprising major commercial customers trading in securities, currency products and derivative products all the time
- Retail customers comprising all other customers, including all personal customers

Degrees of protection for retail customers Retail customers have the highest level of protection, professional investors a lower level of protection, while approved counterparties are not covered by the investor protection regulations.
Go back to 'Investor Protection'