We understand protecting your information is important. To protect the communication between your phone and our server, we use SSL, which is the most common security system on the Internet. Additionally, you can't key in a wrong pin more than three times without blocking your access. You can reactivate Mobile Banking again by calling us on + 353 1 484 3719.
The difference in security between eBanking and Mobile Banking
Mobile Banking and eBanking are not quite the same which is why we have different security solutions.
In eBanking we e.g. use Java Applet, which protects against sophisticated attacks which are often seen on the Internet. The same technology is not available for mobile phones, which is why we have developed a security solution specifically for Mobile Banking.
If you lose your phone
As long as your pin is secure, no one else can use your phone to access your Mobile Banking data. As an extra security precaution, you will also be logged out of mobile banking after 30 minutes of non use.