Early registration will be available though National Irish Bank’s website from the 1st of June 2009. On the 10th July, 2009 this service will be launched and from then on you will be asked to register for MasterCard SecureCode/Verified by Visa at checkout when you shop at a participating online retailer.
MasterCard SecureCode/Verified by Visa is a security standard used for online purchases. It was introduced by MasterCard and Visa to increase security for debit and credit card payments on the Internet.
To reduce the risk of fraudulent transactions when using debit and credit cards on the Internet.
It is up to the individual online retailer to decide whether to use MasterCard SecureCode/Verified by Visa when accepting debit and credit cards. Details of participating online retailers can be found on the MasterCard and Visa websites.
Once you have registered you will automatically be prompted to enter your MasterCard SecureCode or Verified by Visa password each time you make an online purchase. The personal message that you created during registration will appear confirming the authenticity of the transaction.
Yes, it is advisable that you register each card including your Laser Maestro Debit Card. Each card needs to be registered separately but you can use the same password, personal message and security question and answer if you wish.
The card companies MasterCard and Visa have developed the new common standard and drawn up the requirements that each country must meet. National Irish Bank must ensure that, on the basis of your card information and personal details that you enter, you alone can make online purchases using MasterCard SecureCode/Verified by Visa.
Cardholders are offered improved protection against unauthorised use of their cards on the Internet.
Look for the Verified by Visa and MasterCard SecureCode logos. The Verified by Visa logo applies to payments made with Visa and Visa Electron cards. The MasterCard SecureCode logo applies to payments made with MasterCard and National Irish Banks Laser/Maestro cards.
Yes. Even if the online retailer only requires you to enter the number, expiry date and the last three digits of your CVV (card verification value code) on the back of your card, the level of security is relatively high.
Because the purpose of the standard is to increase security in connection with online purchases and reduce the risk of unauthorised use. The only additional thing you have to do is to remember your password and enter it when making a payment. The personal message you created during registration will appear and you will recognise this. We have tested the screens for registration and purchasing among potential users to make the payment process as simple and easy to understand as possible.
National Irish Bank has chosen the minimal information required for you to use to register for MasterCard SecureCode/Verified by Visa. Most of the information is on your card however off card data is also required. It may be useful to have your credit card or current account statement to hand when registering.
You can create or change your password, personal message or security question and answer, either during shopping online or on the bank’s website. Register Online
If you suspect that someone has learned your personal message, you should change it as soon as possible. You can do so on National Irish Bank’s website. However, other people cannot make purchases with your card just by having your personal message.
You will not be using your personal message actively – but it will appear during the payment process. In that way, you can be sure that the payment process is carried out by the bank since no one else knows your personal message.
If you suspect that someone has learned your password, you should change it as soon as possible. You can do so on National Irish Bank’s website.
If you have forgotten your password, you can change it on National Irish Bank’s website. You can also do so in connection with your next online purchase. Click “Forgot password”, and you will be prompted to answer the security question you have created. If you provide the correct answer, you can change your password.
No, there cannot be more than one password for one card at any time. If you create a new password, the old one will be cancelled.
You have three attempts. After the third wrong attempt you will be logged out of the retailers website. You will then need to contact National Irish Bank Card Services to request a password reset. You can call Card Services 1850 700 221.
If you forget your password (MasterCard SecureCode or Verified by Visa), you can always change it by entering the correct answer to the security question. Moreover, other people will not be able to change your password without providing the correct answer.
You should preferably create a question to which:
An appropriate question is a question to which you easily remember the answer and other people cannot figure out, for instance, “The colour of my first car?”, “Where was I born?”, “The name of my first dog/cat?”.
You have a number of attempts to provide the correct answer. If you fail to provide the correct answer, you will be told to contact National Irish Bank Card Services to get the opportunity to change your MasterCard SecureCode or Verified by Visa password. The telephone number to the Bank Card Services will appear in the error message on the screen.
National Irish Bank can restrict your card, if requested, so that it is an ATM only card but this means you will not be able to pay for goods in a shop or online with the restricted card.
No, you can change your code or personal greeting on the bank website, or you can do so in connection with your next online purchase. Click “Forgot password”.
The password is linked to your card number. If you get a new card with a new card number, you will be required to create a new password, etc. for the new card. If your new card is a replacement, and has the same card number, you do not need to create a new password.
Yes, if you get a card with a new card number, you must register the new card.
No, you only have to register the new card if the card number of your new card differs from the one of your old card.
If you have any general questions about the new security standard, please contact National Irish Bank Card Services on 1850 700 221.
If you forget your password, you do not need to contact us. From National Irish Bank’s website you will be able to change your password. You can do so if you provide the correct answer to the security question that you created during registration.
Please contact National Irish Bank Card Services if you have forgotten your password and cannot change it because you have forgotten the answer to your security question. You can call Card Services 1850 700 221.