An online fraud (e.g. "phishing") often involves asking for your Access ID or credit card data through email or false websites. If successful, the fraudsters try to drain your account or make online purchases.
Fraud messages vary a lot and are constantly changing.
Some typical characteristics of a fraud message include:
- You receive an unexpected email message.
- The sender's name or email address may not be familiar.
- The sender seems to be a reliable party such as a bank or credit card company.
- The message is not addressed to you personally.
- The message may be written in poor English; however fraudsters are improving their skills.
- For example, the message warns about a security threat or informs about a technical problem that requires urgent action.
- The message may promise you money or threaten that your account will be closed.
- A link or web address in the message links to a page that asks for confidential information.
National Irish Bank will never request any information about your Access ID, credit cards or other personal data by email. If you contact the bank, you might be asked to state your user ID, but not your password or security numbers.
If you receive an email that requests personal information and it appears to come from National Irish Bank, please contact us immediately on 1890 812 007.