If you lose your cardIf you lose your card

As a National Irish Bank cardholder, you can get help from us whenever you need it and wherever you are. We are on call 24/7, if your card is missing or stolen or if you need any other help with your card when you are travelling.

Notify us immediately
If your card is lost or stolen, please notify us immediately at

  • MasterCard Standard
    1850 700 221
    +353 (0) 1 484 3701
  • MasterCard Gold
    1850 812007
    +353 (0) 1 484 3702
  • MasterCard Platinum
    1850 812008
    +353 (0) 1 484 3703
  • Visa Credit card
    1850 700 221
    +353 (0) 1 484 3701


If you are an eBanking user, you can even cancel your cards yourself through eBanking.

Also file a report with the police  
If your card is stolen, file a report with the local police and submit a copy of the report to us.

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Danske Bank A/S (trading as National Irish Bank and NIB) is authorised by The Danish FSA in Denmark and is regulated by the Central Bank of Ireland for conduct of business rules. Registered Branch in Ireland Number 905623. Registered Office: 3 Harbourmaster Place, I.F.S.C, Dublin 1. Registered office in Denmark: 2-12, Holmens Kanal, DK-1092, Copenhagen K, Denmark. Details of all Danske Bank A/S directors can be viewed at its registered offices. Danske Bank A/S Irish branch trades as National Irish Bank and NIB. Danske Bank A/S is a plc registered in Copenhagen, CVR-no. 61126228, at the Danish DCCA.

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